2. An employee in a computer shop (A) is talking to a customer (B) on the phone. Number sections A-C in the correct order to form a dialogue. Then listen to the dialogue and check your answers.
A: Good morning, Compuset helpline. Melanie speaking. How may I help you?
B: Hello, it's Dave Smith here from CopyShop. Can you tell me if you've got any of the X300 RAM chips in stock?
A: Have you got the item number, please?
B: Yes, it's 15480.
A: Just a moment, Mr Smith, I'll just check for you. Please stay on the line.
B: Sure.
A: Thank you for waiting. Yes, we've got 10 of those in stock.
B: Great. I'll come in later this week.
A: Can I help you with anything else today?
B: Yes. Unfortunately, we had a problem with the latest software update you sold us.
A: Oh, I'm sorry to hear that, Mr Smith. I'll put you through to a support technician.
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