Even though I couldn't arrive on time, I loved the experience I had at school, I loved the French activity, it's a shame that I couldn't go to the other activities because I couldn't arrive on time (a problem with my T-16 and the buses) But, i loved the experience and i loved Lleida, i hope for going again some time!
Friday, February 23, 2024
Thursday, February 15, 2024
Pag 24 ex 2 Dialogue
2. An employee in a computer shop (A) is talking to a customer (B) on the phone. Number sections A-C in the correct order to form a dialogue. Then listen to the dialogue and check your answers.
A: Good morning, Compuset helpline. Melanie speaking. How may I help you?
B: Hello, it's Dave Smith here from CopyShop. Can you tell me if you've got any of the X300 RAM chips in stock?
A: Have you got the item number, please?
B: Yes, it's 15480.
A: Just a moment, Mr Smith, I'll just check for you. Please stay on the line.
B: Sure.
A: Thank you for waiting. Yes, we've got 10 of those in stock.
B: Great. I'll come in later this week.
A: Can I help you with anything else today?
B: Yes. Unfortunately, we had a problem with the latest software update you sold us.
A: Oh, I'm sorry to hear that, Mr Smith. I'll put you through to a support technician.
Dialogue unit 6
A: Can I speak to Chloe Burns in technician support, please?
B: Just a moment, I'll put you on hold ... . I'm sorry. I'm afraid that Chloe is unavailable at the moment. She's in a meeting with a ... . Can i transfer you to Bill Jones from the same department?
A: No, i'd rather speak to Chloe directly.
B: OK, I understand.
A: Could you ask her to return my call, please? We've got a problem with our ... program.
We need a solution urgently.
B: Let me write down your name and number.
A: It's Steve McGough.
B: Can you spell your last name, please?
A: Yes, of course. It's M-C-G-O-U-G-H. And my phone number is 061 209 922
B: OK. Let me check that. It's 061 209 992?
A: No, it's 922 at the end. 061 209 922.
B: 061 209 922. OK. And the message is to call you urgently about a sofware problem.
A: That's right.
B: I expect her to be free at around 1.00.
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