Thursday, April 3, 2025

8th Vocabulary

ARRANGING A MEETING                            

- attend the meeting = assistir a la reunió

- break = descans

- busy = ocupat

- check your calendar = comprovar el teu calendari

- confirm = confirmar

- convenient = convenient

- equipment = equipament

- free = lliure

- give a presentation = fer una presentació

- light refreshments = refrigeris lleugers

- make arrangements = fer els preparatius

- pack = empaquetar

- participants = participants

- previous commitment = compromís previ

- schedule = horari

- sharp = puntual

- take place = tenir lloc

- hold a meeting = celebrar una reunió


RESCHEDULING                     

- alternative date = data alternativa

- appointment = cita

- tied up = ocupat

- video conference = videoconferència

- leave... urgently = sortir... urgentment

- participate = participar

- arrange = organitzar

- postpone = ajornar

- cancel = cancel·lar

- reorganise = reorganitzar

- feel ill = sentir-se malalt

- reschedule = reprogramar

- get lost = perdre's

- running late = arribar tard

- got the dates mixed up = he confós les dates

- suit = convenir

- held up in a traffic jam = quedar atrapat en un embús

- switch = canviar


TIME                    

- half past o'clock = les... i mitja

- quarter past = quart d'hora

- ten past = deu minuts després de

- quarter to = tres quarts de

- twenty to = vint per a


Extra!

- absent = absent

- instead = en comptes de

- adjourn = aixecar la sessió

- boardroom = sala de reunions

- make it = arribar-hi

- minutes = acta

- chairperson = president/a

- punctual = puntual

- conference call = trucada de conferència

- verify = verificar

- confirm = confirmar

- vote = votar

- delay = retard

- wrap up = concloure

7th Vocabulary

DEPARTMENTS

accounts department = departament de comptabilitat
customer relations department = departament de relacions amb els clients
human resources department = departament de recursos humans
IT maintenance department = departament de manteniment informàtic
sales and marketing department = departament de vendes i màrqueting

CUSTOMER SERVICE

charge = càrrec
complaint = queixa
customer number = número de client
damaged = danyat
discuss it = discutir-ho
enquiry = consulta
get back to you = tornar a contactar amb vostè
hold the line = mantingui la línia
opening times = horari d'obertura
overcharge = sobrecarregar
quote = pressupost
satisfied = satisfet
shipping date = data d'enviament

COMPLAINTS

assist = assistir
at our expense = a les nostres despeses
check my records = comprovar els meus registres
compensation = compensació
credited our account = acreditat el nostre compte
defect = defecte
doesn't fit = no encaixa
error = error
faulty part = peça defectuosa
losing business = perdre negoci
lost in the post = perdut per correu
make a claim = presentar una reclamació
making a noise = fer soroll
missing a part = peça perduda
refund (n) = reemborsament (n)
refuse = negar
return = retornar
suggest = suggerir
the wrong item = l'objecte incorrecte
under warranty = sota garantia

Extra!

broken = trencat
customer satisfaction = satisfacció del client
disappointed = decebut
displeased = descontent
dissatisfaction = insatisfacció
feedback = comentaris
file a lawsuit = interposar una demanda
financial director = director financer
inappropriate = inadequat
lose business = perdre negoci
managing director = director general
research and development department = departament de recerca i desenvolupament
treatment = tractament



8th Vocabulary

ARRANGING A MEETING                             - attend the meeting = assistir a la reunió - break = descans - busy = ocupat - check your c...